– Cancellation up to 48 hours before the tour: 100% refund.
– Cancellation between 48 and 24 hours before the tour: 50% refund.
– Cancellation less than 24 hours before the tour: no refund.
– No-show: no refund.
– Date changes: Free of charge if requested at least 48 hours in advance, subject to availability.
– Extreme weather conditions or exceptional circumstances: The tour may be rescheduled or fully refunded, depending on the circumstances.
Need assistance?
Please contact us at info@goinglisbon.com or +351 963 544 318.
Going Lisbon Guide Tour reserves the right to make reasonable changes when necessary for safety or operational reasons.